Rainbow Moonchild shall be collectively known in these Terms and Conditions as “Rainbow Moonchild" "we" and "us". These are our terms and conditions for the use of our website and the purchase of products through the website including via linked store websites collectively, “the sites”. If you have any queries about these terms, please contact us using the contact form.
The terms and conditions herein together with any notices or conditions on other areas of “the sites” will all together govern use by customers of “the sites”. You should note that Rainbow Moonchild may at any time make changes to or remove part of “the sites” without any liability to customers for such changes. Rainbow Moonchild reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of “the sites” or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.
A contract will only come into existence between you the customer and us once your order has been processed and dispatched.
When you as a customer place an order via “the sites”, you warrant by placing the order that:
Placement of an order
When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order.
Cancelling an order
As a customer, you are free to cancel an order within 14 days and will be refunded to the account the order originally was paid from. Delivery charges will not be refunded including return cost if the order has been despatched.
Acceptance of an order
When an order is placed you will get an order confirmation sent to the email address you provided during checkout, containing information about order content, prices.
Delivery
You as a buyer are free to choose from mentioned and at the time relevant delivery option(s). Rainbow Moonchild assumes no responsibility for damages during transport or damages caused from any delays beyond its control:
Returns Policy
Rainbow Moonchild accepts returns within 14 days if products are not used, changed, washed or otherwise manipulated. Products need to be re in original packaging. Delivery charges will not be refunded including return cost. Outside of the above mentioned legal period, products may only be returned to Rainbow Moonchild with the prior emailed consent of Rainbow Moonchild. and are subject to a return charge. The customer or client must cover all postage costs.
Liability
We try to have the information on “the sites” as accurate as possible but we make no warranties, whether express or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of “the sites” and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.
Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in “the sites” shall affect your rights under the applicable law.
Severance
If any of these terms and conditions shall prove to be void, unlawful, or unenforceable for any reason then such term or condition shall be deemed to be severed from the remaining terms and conditions which shall remain valid and enforceable.
If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
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